Privacy Policy

 

Effective Date: 20/07/2025

We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via Razorpay)

  • Any other information you provide while using our services

2. How We Use Your Information

The information collected is used for the following purposes:

  • To process orders and transactions

  • To send order confirmations and updates

  • To provide customer support

  • To improve our services and website

  • To send promotional emails or offers (you can opt out anytime)

3. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared with:

  • Payment processors like Razorpay to complete transactions

  • Service providers involved in order delivery or support

  • Authorities if required by law or to prevent fraud

4. Data Security

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted and processed securely via Razorpay’s secure gateway.

5. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. For such requests, please contact us at the details below.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact us at:

  • Email: wellness@dralpams.com

  • Phone: +91-9514066355

  • Address: India

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.